HP OfficeJet D155xi All-in-One

DO NOT BUY HP PRINTERS unless it is a New model.

When it goes off warranty (like in 4-5 years) God help you.

I had bought a OfficeJet d155xi All-In-One 4 years ago. The printer worked well for 4 years. Now it makes a lot of noise and neither prints nor faxes.

I spent 8 hours with various HP tech Supports, and Registering my Info many times, ONLY to find that HP has Stopped supporting this model.

The Rep said that the model is OBSOLETE. Ridiculous. I spent $700 and in 4 years this is Obsolete! Not Funny.

THE OTHER PROBLEM WITH HP is that they put a Chip on their Inks which has a Clock. If you use the ink after 18-months from Manufacture, the Printer will STOP! So you CANNOT Stock up on Inks. HP forces you to pay full price for small quantities of Ink.

I CANNOT BELIEVE THAT HEWLETT PACKARD WOULD ENGAGE IN SUCH CONSUMER UNFRIENDLY PRACTICES.

Buy HP only when on-sale, because in my eyes the HP Brand is Tarnished.

The features are absolutely astounding, and were everything I wanted. I wanted networking features, so I could use it on multiple computers in our house. I wanted a large capacity of paper, multiple trays, and duplexing. I wanted a document feeder. I wanted fax, scanning, and copying built-in. I wanted something relatively fast. I've always liked HP, so this seemed like a sure thing.

The most annoying problem is the continual IDS (Ink Delivery System) failures. With only about 2000 pages printed, I've had to replace all four print heads twice (at about $35 per print head!). These print heads are supposed to last 30,000 pages. Apparently, you have to print fairly regularly, otherwise the ink will dry inside the heads and clog them.

The second annoyance is how much ink it uses. At $30+ per cartridge, I would expect to get more than 100-300 pages. No such luck. That gets really expensive.

I use envelopes in the top tray and paper in the bottom tray, which appears to be the way it was intended. But some of the internal reports print from the top tray, with no apparent way to change it. If I forget, it prints partial reports on envelopes. And it's not smart enough (why?!?!?) to only print on the envelopes. It prints across the entire page, leaving ink on the roller. This ink then smears onto other pages that are printed later. Argh!

The software included doesn't work consistently. Sometimes it locks up. The scan features almost never work.

Sometimes the printer loses power and won't turn back on. I have to unplug it and plug it back in to get it to work again.

The pickup rollers don't work all that well. It will pick up two pages about 2-5% of the time.

Overall, this has been a very expensive (both in initial cost and operating cost), unreliable piece of garbage.

I purchased this a year ago. The software leaves much to be desired. It has not ever been able to scan. Originally, I had a pentium 3 with excessive memory. The hp tecs said it did not work because I was memory deficient. I have since purchased a mac os 10.3. I called hp twice before purchase to confirm that they supported this operating system and they reassured me that they did. Guess what? Won't scan. Everything that this thing needs to do, needs to be done from the printer, not the hp director except print documents. It also pulls through multiple sheets and prints on all and is noisy. Pick something else!

Although this product is advertised as being a small office solution, anybody that has actually used it in an office environment will be aware that this thing eats ink! For small home use only. Office users beware!

This prduct is not for that price. I had a real problem with the fax line and failed to work. The HP customer service people were nice and they tried to solve the problem on phone. Failed and returned the item.(defective)