AppleCare Protection Plan for PowerBook 3.0 M8853LL/A - 3 Year Plan

Very misleading title - this plan is for PPC Powerbooks, NOT Macbook Pro!

The model # for Macbook Pro Applecare is MA515LL/A
AppleCare Protection Plan for MacBook Pro/Powerbook MA515LL/A 3 Years

I am not a big fan of customer support in general, since it usually takes ages before you get your computer back. But when I had to get my MacBook Pro fixed (fan to be changed), I had a great surprise! I brought it to the Apple store in Stanford Shopping Center, CA on a Saturday afternoon, and while I expected to get it back 3 to 5 days later, I got a call the next day in the morning. My MacBook Pro was ready in less than 24 hours! That totally made my day.

So far, so good. The Apple Powerbook is so strong and dependable I haven't needed warranty protection for almost two years now. If it expires in a year and I never use it that is fine. I think I got a good computer and it will probably be running fine 10 years from now - way past it's useful life as far as computers go. I think it is just wise to protect mobile products like a notebook computer. I would buy the protection again if I got a new computer.

Apple builds good products.


: )

Apple support has been very good in my experience for both desktops and laptops. The turnaround time on my mac laptops when they have had trouble has been less then 48hrs and I have never found an issue which was not covered. This has been true for a replacement G3 powerbook logic board, and the keyboard which failed on my G4 iBook as well as the screen for my friend's G4 iBook. iMacs and desktops benefit as well from the extended warranty since Apple will send a technician onsite for free to replace the logic board or whatever goes wrong. In the case of our iMac G5 apple replaced the logic board onsite several times before eventually replacing the whole computer with an intel version which did not have the problems of the G5 iMac line. Without the extended warranty the computer would not have been replaced and would have become a $1500 doorstop instead of a brand new intel iMac complements of Apple support. My only complaint is that apple released the G5 iMac and certain other faulty models (powerbook 5300 anyone?) without first testing them an addressing some issues which never should have occurred.

After foolishly letting myself be badgered for the 3rd time by Apple sales people into buying this plan I've finally learned my lesson. They warned and warned-you'll be sorry if something goes wrong. Well my MacbookPro has a hardrive problem-NOT COVERED IN ANY SHAPE OR FORM. The money(over $300) I would have saved by not buying this plan would have paid for the $300 repair.
What's its cover-almost nothing of consequence. Message to Apple-tell your staff to stop trying this shove this worthless plan down customers throats. Want to give money away-there's a lot of worthwhile charities!