Motorola HF850 Deluxe Bluetooth Car Kit [Motorola Retail Packaging]

First unit delivered worked normally for 6 days then went dead. Replugging its power cable brought it back to life: just like a cat it happened 9 times and then I sent unit back for replacement. Second unit has been in two weeks and works fine. My recommendations? Good unit but SAVE ALL RECIEPTS - you may need them again...

We installed these kits in 3 of our service trucks for use with Motorola i580's. The kits are simple to install, easy to link with the phone and work very well, even in our louder diesel trucks. I especially like the feature that mutes the radio automatically when you make or receive a call.

This is the second of these units I have purchased. While there is some difficulty in adapting to newer cell phones, this unit works very well in my wife's car with her RAZR 3 cell phone. It creates a much safer means of communication as it requires only touching one button on the dash mounted unit to initiate or answer cell phone calls. The voice recognition makes it even more safe as it allows your attention to remain on the task of driving and not dialing. Such devices should be required for all cell phone using drivers. By the way, while this unit is less sophisticated, it gets the job done and at a very reasonable price.

I installed it on my jeep today. So far it is really good. It is quite loud and people can't tell that they are on speaker phone. I have no problems with vehicle noise interfering with my calls. Other people with smaller, quieter cars complained of problems with noise but I don't have that problem and I drive a really loud car. My only complaint is that the double sided tape that came with it to mount the control panel and the mic really sucks. They both fell off within hours of the install. I solved it by using some other double sided tape I had so it wasn't a big deal. The install was really easy for me. If you know your way around cars and your car's wiring its really easy to install...otherwise have someone else do it.

First the good news. I have had it installed on my car for about one and half years and it mostly works great. It has remained paired with my phones, and I have had few connection problems. Most calls are clear on both ends. Sometimes, road noise can be a problem though.

Now the bad. Voice dialing only works when I am in a parking lot. Otherwise road noise interfers and the system can't hear me. So basically it is not a hands free unit (for outgoing calls).

I had the unit professionally installed. The first unit was defective, and I had a very difficult time working with Motorola. Their support (in India) is terrible. In the end I returned the unit to the store (this was a lot of trouble as the store did not want an opened unit back, but you only find out that it is defective once it is opened). Also, how do you send a partially installed car kit back to Motorola for evaluation? The installer only found out that the unit was defective after he had completed the istallation. The second unit has worked fine.

In all, I have been happy with the unit and would recommend it with two caveats. First, don't expect a true hands free unit. Second, don't expect any customer service from Motorola.