Kodak EasyShare M1033 10MP Digital Camera with 3x Optical Zoom (Silver)

This camera is very easy to use and takes good pictures and video when it actually works. The smart features helps even a novice like me take nice clear pictures with little to no red eye pictures. It is small and looks nice too.

Then the bad -- I had the camera for about 3 months when it started. I had the exact same issue that some others wrote about - I wished I would have read more reviews before getting this camera but my husband wanted a Kodak since it is USA made. After about 3 months of use - not a lot of use, mind you - the camera lens would not retract back into the camera and it wouldn't hold a charge. I got a new battery thinking that was it - nope. I ended up sending it back to Kodak. The 1st time it went back, I reported the issue online and was able to return it without having to call customer service. Since it only worked for about 1 week after I got it back, I had to call the 800 customer service number. Not fun times. Kodak - made in the USA - appears to have outsourced their customer service to another country. I had a lot of trouble trying to explain that it still was having the same issues even though I had just gotten it back, sigh. Finally I said, please just let me return it for servicing. Lots of quiet on the other end and me saying, hello, hello, are you still there ? Finally the man on the phone agrees to let me send it back for servicing for the 2nd time - that took more than 20 minutes phone time - and I sent it back again. The group that serviced it was very responsive and sent it back within a week - but having this happen again for the 3rd time - same problem - is why I say no to this camera. It is currently working but I haven't used it much thinking it's going to die any minute. Kodak will not replace my faulty camera with a new camera I was told (if this continues before the warranty runs out) -- only a refurbished model.

Within a couple days of purchase, the camera would freeze intermittently. It frose often at the end of recording video. I updated the software and had the camera replaced. It still fails.

Hi,
I have owned this camera for a little over a year and it has performed well. Last week when I needed it the most for my trip, it decided to have problems.

The camera would take only one picture, will not zoom and none of the other buttons functioned. I had to turn off the camera after taking one picture and turn it back on. It also took 2 tries to turn it off.

I contacted kodak support. I was disappointed with the responses I got, They wanted 90$ (including shipping) to take a look at the camera, because it was out of warranty. This is my second kodak camera that decided to die in two years.

Once it was clear that Kodak was not going to help me, I decided to take it upon myself to see what can be done. I opened the cover by unscrewing the little screws all around the camera. When I opened it, the zoom button fell right off. I have a feeling it was disloged somehow.

I put it back, put the battery in and decided to try it and everything started working again. Put the cover back on, and screwed everything back together and everything works now.

I am glad I dont have to buy a camera, but not glad about the kodak quality. Not sure how buttons can get dislogded.

was so used to my "old" 3.1 bulky KODAK digital(that is like an old friend, comfortable and easy..)..am still trying to learn and get used to so many new features and the smallness...so far so good...I do love the color

This camera is fully compliant what I wanted in a camera: The camera has a big screen, photos with excellent resolution, and easy to use.
Totally recommend this camera for anyone who needs quality, portability, and a good screen.