Agfa SnapScan Touch LDTU6000 Flatbed USB Scanner (PC/Mac)

With Touch scanner I have never used an easier scanner. Once you place the document, photograph, awards, artwork, magazines anything.. It does a pre-scan to determine the best format. No need to know about de-screening like other machines. After it determines the best way to scan you have the choice(with one touch of a button) to Print, Import into a word document, attach to an e-mail or run OCR software. I love the design of the unit because the wires come out of the side so I can save desk space. Great scanner! I wish AGFA would had started making more affordable scanners even sooner!

Another commented that the 'snapscan touch' "could not de-screen magazine photos" what does this mean? really like to know before i purchase it! thank you

I got my scanner a week ago. I have spent hours on the phone back and forth between Compaq and AGFA. My computer doesn't recognize the scanner. Its says it's not plugged in. But, my computer has no problem with my printer and everything else seems to be fine on the computer. The scanner hasn't made a peep yet.

The AGFA customer service sucks. They insist they can't help me after they tried a few things. They keep sending me back to the computer manufacturer. Compaq says they cannot give me support for another manufacturer's product even though their service line suggested this particular scanner and they sent it to me along with the rest of the computer. I actually asked one of the AGFA representatives that if they were telling me they couldn't do anything, were they suggesting that I return it and buy some other brand. (Mind you I was very polite the entire conversation AND when I made this statement.) He said YES I might want to return it and buy something else. NO HELP! Not just from one representative but 5 or 6. I have never seen such terrible business.

I don't care if the scanner has six different colored handles I can attach. I'll never use those. I don't care if the scanner is simple to use because I can't even get it to work at all. I'm so disgusted by the customer service that I'm going to return it and get another brand without ever getting it to work.

I'm quickly finding out that it is very important to learn about the quality of a company's customer service along with the individual product.

This scanner does not include a feature to descreen photographs scanned from a magazine. Without the ability to perform this function the scanner is essentially useless if your main purpose in purchasing the scanner is scanning magazine photos. This was confirmed with Customer Service at AGFA.

I'm a web designer and I acquired the AGFA snapscan touch USB for my Apple G-3. It's one of the easiest scanner to use and to work with. My little brother(four) scanned his own picture with the three programable buttons. It's so compact that fits on you small desk. Great scanner for a low price and great quality. What are you doing there? Go Get It!