Visioneer OneTouch 8900 USB Scanner

I bought this scanner a couple of years ago and have just installed Windows Xp and was having problems with the PaperPort Software. I installed the updated driver for XP, and it is working. I was told since this scanner is old I would have to pay $2.00 a minute for techinical support for the scanner. It is not the scanner I was having problems with but their software for which there is no support! They have got to expect problems with newer operating systems. By the way, all numbers for visioneer are toll calls, even their order number. It took over ten minutes to even get to a person on the order number. I can't believe these guys are still in business!!! They don't even have a place on their website to leave feedback by e-mail. Face it, they just don't want to hear from us. I will never buy from Visioneer again!

This scanner is a few models up from the best scanner I ever had. Easy to use, good quality, and long lasting thus far. Even if it breaks in a year, don't be silly... 35 bucks? Throw it out and get the latest model. Keep the USB cable and sell it for 5 bucks... to anyone who has recently bought a USB Printer... they almost never come with the cable. hahah.. Whatver, I have the Visioneer 8100 and its almost exactly the same as this one and it rocks. PEACE OUT.

Don't Waste your time or money that you "think" your saving, spend a little more on quality like an Epson. The age old saying "You get what you pay for" applies double here.

The worst drivers/Quality Etc.

You can't unplug it (USB) without it wanting to reinstall the drivers again,

The first Visioneer scanner I bought died after a year. So stupid me, I decided to get another one. Now the 2nd one is starting to do weird things like not scanning, the customize window keeps popping up to 'customize' it again, and so on. In simple words, it is dying. Don't buy this product!

One star is too good for this product..
ive had a visioneer 8700 USB about a year.. it just died..the scanner keeps telling me to unlock the scan head.. i physically removed the lock.. despite restarting the pc, reinstalling etc etc.. the fault persists..
The online help is useless, there are no specific references to the fault though i have found a large number of references ( but no solutions to it) on the web..
I cant reccomend the scanner.. there are equal and better second hand scanners on the market.. that dont suffer this fault.
I cant recommend the visioneer online support.. i still have a dead scanner..
I cant really think of anything good to say about visioneer.. i wish i had never wasted money on it...